The backbone of any modern enterprise
is its information system. A failure of
any small part of that system can create
internal problems, but the total collapse
of your system may lead to financial loss
or possible discontent on the part of
your customers. You simply cannot afford
lengthy downtime of critical applications
nor of the servers or workstations that
run these applications.
PCSP Group technical support
services prolong or extend our standard
guarantee. This support provides high
quality service at different levels, depending
on your requirements and resources.
Our technical support services quickly
restore the operability of your hardware,
while minimizing repair expenses. It is
well know that achieving optimal performance
requires both recovery procedures as well
as routine preventive maintenance.
Technical Support Services :
- Online consulting on all issues of
system operation
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We're
here to help 24 hours a day, seven
days a week.
Once you've contacted us, you will
get recommendations from techical
supports in various areas of computer
systems servicing. PC Service Provider
technical supports will help you
eliminate software problems and
diagnose malfunctions, and advise
you in replacing hardware components
for increased reliability.
All customer requests are immediately
forwarded to support service engineers.
Our engineers will continue working
with you until the problem has been
localized and solved to your satisfaction. |
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- Assigned group of technical specialists
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You
will be in constant contact with
a group of technical specialists
assigned to your account. This provides
an integrated approach to solving
problems, as opposed to having your
problem handed off from person to
person with little or no consultation
among them. |
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